31may. Last day to redeem MacDonald's Rewards.

I already planned wat to redeem. But the machine is down. Definitely, any1 in the right mind will walk up to the counter to ask for help.
Manager: oh. U have to go to the nearest branch.
Ade: wats the pt of me travelling there when its supposed to a privilege to join this system u have?
Manager: there are other customers who oso complain. But they oso have to go to other branch.
Ade: u mean every1 affected went to another branch?
Manager: not all. But most.
Ade: i am talking abt those who are not willing to travel.
Manager: but theres nth we can do here. We have already feedback tis prob to the company of the machine.
Ade: cant i juz give u my id and u check from there?
Manager: no we cant.
Ade: do u have a hotline so tt i can feedback on tis?

Feeling Freakingly angry,
A sweet girl answered my call.
Sweetie: NTUC. Oops! MacDonalds.
Ade: yes hi.
And so i told her abt my prob. Knowing tt she is a sweetie doing a part-time job, understanding how unreasonable customers can be at times, she tried her best (like i always do.. WAHAHH) to assist.
Sweetie: i will escalate this matter up to the management, and they will get back to you in 3 working days via mail.
Ade: tts a great idea.

-stay tuned-